At https://industrial-ventilation-solutions.bursttrend.net, also known as Industrial Ventilation Solutions (‘the Company’ or ‘we’), your privacy is of utmost importance. This comprehensive Privacy Policy detailingly describes our practices regarding the collection, storage, access, and processing of personal data in strict adherence to various privacy laws, including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and more.
This policy governs all interactions with our website, applications, services, and products. It is important to be aware that this privacy policy does not apply to third-party platforms, applications, products, or services that may be accessed through links on our platform, each of which has its own privacy policies.
Our processing activities include:
- Using our applications and services as an authorized user
- Visiting any of our websites linked to this Privacy Statement
- Engaging with communications from us, such as newsletters, emails, calls, or texts/SMS
We collect a range of Personal Data during these interactions, including but not limited to:
- Account Information that allows us to manage your user account
- Payment Information required to process transactions
- Financial Information for billing and payment processing purposes
- Purchase Information related to the products or services you acquire from us
- Mobile Device Identifiers that help us provide personalized experiences on our apps
- Location Data, where necessary, to enhance service delivery
- Feedback provided by you for product improvements and customer satisfaction surveys
- Social Media Information when you interact with our social media platforms
- Product Information to assist in warranty claims, maintenance services, or product recalls
This data is collected through various means: user input during account creation or transactions, interactions with our applications and services, and automated technologies like cookies and tracking tools. Additionally, third parties such as payment gateways or analytics providers may share Personal Data with us, always in accordance with their privacy policies.
Our website uses cookies to ensure the best possible user experience and for analytics purposes. Cookies are small text files that a website saves on your computer or mobile device when you visit. We use several types of cookies: Strictly Necessary cookies that are essential for the website to function, Preference cookies that remember your preferences, and Analytics cookies that help us understand how our website is used. You can manage your cookie preferences through our dedicated Cookie Manager.
We adhere to strict data retention and deletion policies. Personal Data is retained only as long as necessary for the purposes for which it was collected or as required by law. Once the purpose has been fulfilled, or the legal requirement has been met, we will delete or anonymize the data in our possession.
To safeguard your Personal Data, we implement robust organizational and technical security measures. These include secure communication channels, encryption of sensitive data, and the use of reputable third-party processors who are bound by strict confidentiality agreements.
As a company that values your privacy, we are committed to protecting the rights of children under 18 years of age. We do not knowingly collect Personal Data from children in this age group.
You have several rights under the privacy laws that apply to you, depending on your geographical location. These rights include accessing your data, rectifying any incorrect information, requesting erasure or restriction of processing, obtaining a copy of your data (data portability), objecting to certain types of processing, and the right to non-discrimination. You also have the right to file an appeal or complaint with a supervisory authority if you believe your rights have been violated. If you wish to exercise any of these rights, please contact our privacy team.
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review it periodically for updates.
For any inquiries, unsubscribe requests, or data-related questions, you can reach out to our privacy team by emailing [email protected] or by sending a written correspondence to the address provided on our website.